Privacy Policy

Last updated: August 18, 2026

Kochen Senior Benefits ("we," "us," or "our") is a registered DBA (Doing Business As) of Simple Senior Benefits LLC, a Medicare insurance agency and licensed insurance agency. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

• Contact information you provide, such as your name, phone number, email address, ZIP code, and mailing address.
• Insurance-related information you share so we can help you compare plans, such as age, eligibility, and coverage preferences.
• Communication records, including your consent selections, the date and time of consent, and your IP address.
• Website usage data, such as pages visited, device and browser type, and referring pages, collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to respond to your inquiries, provide Medicare and insurance guidance, schedule appointments, send you the communications you have consented to receive, service your account, and comply with legal and regulatory obligations. This is a solicitation for insurance, and a licensed insurance agent may contact you.

3. SMS / Mobile Messaging & Third-Party Sharing

If you opt in to receive text messages, you consent to receive marketing and/or transactional and service-related SMS messages from Kochen Senior Benefits regarding plan options, quotes, enrollment periods, plan reviews, appointment scheduling, confirmations, and reminders. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can request help by replying HELP. Consent to receive text messages is not a condition of purchase, enrollment, or any service.

SMS opt-in consent is never collected or transferred through any third party. Your consent to text messaging is collected directly by us through our website form and is used solely to communicate with you about the services you requested.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to operate the site, remember your preferences, understand how visitors use our pages, and improve our services. Some cookies are necessary for the site to function, while others help us analyze traffic or support marketing. You can control or disable cookies through your browser settings; however, disabling certain cookies may affect how the website functions. We may use analytics and advertising tools (such as website analytics and social media pixels) that collect standard usage information. These tools do not receive your SMS opt-in data.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Insurance carriers and licensed agents as needed to provide quotes, enrollment assistance, and plan information you request.
• Service providers (such as CRM, scheduling, email, and compliance vendors) who process information solely to help us deliver our Services.
• Legal and regulatory authorities when required by law, subpoena, or to protect our rights.

As stated above, mobile information and SMS consent records are never shared with third parties or affiliates for their own marketing or promotional purposes.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices & Rights

You may opt out of marketing communications at any time by replying STOP to a text, clicking unsubscribe in an email, or contacting us directly. Depending on your state of residence, you may have rights to access, correct, or delete certain personal information. To exercise these rights, contact us using the details below.

8. Children's Privacy

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect information from anyone under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

Simple Senior Benefits LLC (DBA Kochen Senior Benefits)
33 Cross Street, Wellfleet, MA 02667
Email: [email protected]
Phone: (508) 240-4772